Users across the United States wake up and check their phones only to find that the texts they sent the night before still haven’t gone through. They’re left unable to make calls, texts or access the internet through their devices.
On Feb. 22, nationwide AT&T customers experienced network issues with their cellular devices. With over 70,000 reports filed this morning, AT&T publicly addressed this issue at 10:15 a.m. C.T.
¨Some of our customers are experiencing wireless service interruptions this morning,” AT&T said in a statement. ¨Our network teams took immediate action and so far three-quarters of our network has been restored. We are working as quickly as possible to restore service to remaining customers.¨
In addition to the countless customers across the nation, this outage affected many Texas High students and staff during their morning ventures.
“I wasn’t expecting any of this,” sophomore Grace Heo said. “I was trying to pull up Spotify at school so I can listen to my music, but I was on SOS with no data.”
Although some students are not AT&T Wireless customers, they were still affected by the outage in one way or another.
“I use Verizon so I wasn’t directly affected by the outage,” sophomore McKenzie Hale said. “My dad does use AT&T, so I can’t contact him about my practice after school.”
As of Feb. 22, 2:10 p.m., AT&T announced that they have officially fixed the outage and users should not experience any further issues.
“We have restored wireless service to all our affected customers,” AT&T said in a statement. “We sincerely apologize to them. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future.”
